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Connect with your customer just like friends, using their preferred channels. Foster lasting loyalty, setting your enterprise on a path for robust growth in an era where client relationships are paramount.
6 reasons why cloud telephony is better than conventional PBX phone systems
Easier to set up & maintain

You can have your telephony system up and running in less than an hour if implemented via cloud telephony whereas it can take up to days to set up a traditional business phone system. Exotel takes care of the hardware and software involved, freeing up time for you to focus on your core business activities.

Integration with CRM/ help desk software

Empower your teams by integrating cloud telephony with your favourite CRM or help desk tool. This makes things convenient by enabling your agents to make and receive calls contextually, from within the dashboard.

Make changes/ additions instantly

Cloud telephony gives you more control and flexibility over your business telephony system. With Exotel, you can add/remove agents on the go whereas it requires a lot more time and effort in doing the same in a traditional setup.

Enable your employees to work remotely

Moving to the cloud means that your employees can make and receive calls from anywhere, anytime. This results in an increase in call-pickup rates and overall productivity.

Gain more visibility & insights

Exotel empowers you with data, and allows you to have a bird’s-eye view over your department’s operations. Our detailed reports give you the insights required to improve processes and increase productivity, while allowing you to accurately track each and every KPI for all your agents.

Better scalability

Exotel grows with you and scales seamlessly to accomodate all of your business needs, in a pay-as-you-go model. This is a far cry from all the time, effort and costs involved in scaling an on-prem telephony system.

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Here’s how Exotel benefits your business

Accelerate your market entry & adaptation

One-stop cloud shop for streamlined communication & enhanced business performance

Build customer trust & support ongoing business

Humanize engagement & craft connected customer conversations

Experience peace of mind as you safeguard your data

Licensed virtual telecom operator. PCI- DSS & ISO 27001:2013 compliant

Achieve business agility in a rapidly evolving environment

Reliable and flexible solutions for any business size across industries

Strengthen your brand: Foster Loyalty, Command Respect & Drive Advocacy.

Ease of design & implementation at speed with high ROI

Pricing
Get the free trial & access features that power your conversations with the right context, data & customer insights.
Pick the right plan & pay only for the services you use with all features included in all the plans. Sign up today & experience the full suite of Exotel features with our 7-day free trial & 500 test credits.
Dabbler
₹ 9,999
Believer
₹ 19,999
Influencer
₹ 49,499
Custom Solution for Enterprises
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We work with some of the biggest companies and help them with customized cloud conversation solutions.
The Exotel Advantage

Superior Quality

Best success rates, voice quality & reduced latency

Scale at Ease

Grow at will, exp & without worrying about infrastructure

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

Best Support

24×7 customer support via phone, email & Twitter

Simple to implement

Sign up & get started in less than 30
minutes, integrate easily using our REST APIs

Extensive Reporting

Easy to underst&, detailed reports sent every day

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